Service Central Help

How can I provide feedback to you?

How do get a certificate of my star ratings from my customers?

Why do I have to apply for a rollback within 30 days?

Why is the hourly rate for smaller jobs sometimes more expensive?

How do I take up my Service Central membership offer?

When do I need to call the customer?

How do I remove my contact details from my web profile?

How do I get premium placement in the Service Central directory?

What is the Provider Portal? What is the Toolbox?

Provider Guide - Give Back

Provider Guide - Get More

Provider Guide - Get Started

Provider Guide

Consumer Guide

There is a licence requirement for the category I'm in, but I don't do this work!

I received the following message: ‘Job Closed’- what does it mean?

I'm not winning the work! How do I win more jobs?

How many businesses am I competing against?

Who is Service Central?

What is a provider?

When I request quotes through Service Central what details do you match?

Are the providers good quality?

What information should I provide?

Will I get overwhelmed by lots of providers calling me?

How long does it take before I start getting calls?

How much does it cost?

My provider wants to charge me a call-out or quote fee, yet you advertise as having a 'free service'. I'm confused

Do you pre-screen the people that will be calling me?

I prefer to use the internet, do I have to call you?

I forgot to write down the business's details when they called?

What happens if a business doesn't turn up for an appointment?

I've had a problem with one of your providers. Can you help me?

What services can I get through Service Central?

Is Service Central a referral service?

Do I get to choose the best business for me?

Can I ask for more quotes?

Can I cancel a Job Request?

Can I see the ratings and feedback that other consumers have put in about each business?

How do I provide feedback on businesses?

How can I get my favourite businesses every time?

How can I make sure I never hear from a business again?

I have forgotten my login details, how do I get my username and password back?

Can I change my username and password?

What happens if I don't get matched to enough businesses?

What is the Service Central system?

How does the Service Central system work?

What are the benefits of Service Central for businesses?

What online tools do we offer our providers?

How do I become a Service Central member?

What is the difference between a Premium Service Central membership and the Service Central Jobs Board member?