So my bathroom is completely finished now and I am very pleased withthe way it's turned out. I thought I'd share with you some of the things that I've learnt during this project.
Sounds like you didn't learn any of the horrible things I learned...over a year ago by Mattie
I learned to trust no one, pay nothing up front and to always check out a company properly before hiring them. The company I chose ripped everything out and then tried to up the price - knowing that I didn't have a bathroom and wasn't really able to wait! Bastards. I found out later that they weren't even licensed. Another thing I learned - ask about compliance certificates and licences.
But still, in the end I found Jack's Bathroom's here who was able to help me at pretty much no notice so thank god, but not everyone has such a good experience like you did.