Repair our treadmill cord please

Ema (or Adam) requested 3 quotes from Electricians in Bankstown

  The cord got caught under the door, while moving it around the house.. as a result it snapped off.. just needs to be reattached (the blue wire snapped) it needs reattachment to work again. This treadmill was bought through GoFit, since November 2012 they haven't been able to send anyone out. And as we're in 2013 it's become very frustrating as we initially spoke to 4 different people, all who advised they will get back to us...now all our calls have gone UNanswered - GOFIT is NO HELP.. Could you possibly HELP us? We are still paying this treadmill off (actually payments finish in April 2013) GoFit tel 1800446348 goes straight to answering machine, a person use to pick the phone call up and offered little customer service. Now there is no response at all from them even though their message recording say "please leave a message and we'll get back to you"! We're paying for a service that we're not getting..not even any feedback or update on why it's taking them so long - nothing, nada, no response at all! All we need is our cord to be fixed... (it's not the 'plug end' of the cord it's the base end of the cord) Please help us because GoFit doesn't seem to care! Many Thanks If You Can

Electricians that Responded

Advanced Electrical Services Group Pty Ltd

The provider was confused with my long description to begin with, howerver after clarification, communication thereafter was thorough. Their overall service was efficient and professional at a very reasonable price. They were very prompt when they understood what it was I wanted. I am overall a very satisfied customer. I would recommend them to anyone who appreciates good and fair customer service! Thank you. (Ema @ Bankstown NSW, Thurs 17 Jan 2013)

· over a year ago

Quote Details

  • Suburb Bankstown, NSW 2200
  • Specialisation General Electrical
  • Date Listed 11 Jan 2013 - 3:35 pm

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