A collection of great quotes about customer service from the likes of Bill Gates, Mother Teresa, and many many more.
Every client you keep, is one less that you need to find - Nigel Sanders.
Only a life lived in the service to others is worth living - Albert Einstein.
Kind words can be short and easy to speak, but their echos are truly endless -Mother Teresa.
Your most unhappy customers are your greatest source of learning - Bill Gates
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages - Henry Ford.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful - Jeff Bezos, CEO of Amazon.com
In the end, the customer doesn’t know, or care, if you are small or large as an organisation. She or he only focuses on the garment hanging on the rail in the store - Giorgio Amani.
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong - Donald Porter, V.P. British Airways
Every great business is built on friendship - JC Penny.
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer - Dale Carnegie.
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason - Jerry Harvey.
You’ve got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers - Rupert Murdoch.
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first - Kerry Stokes.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business - Zig Ziglar.
Do you have any favourite customer service quotes? Please leave more in our comments section.