Service Central Blog

Recently I started playing with some social media research tools to investigate what people cared about in our industry of directory services vs online services marketplaces. I was 100% blown away with the constant appeals for killing the automatic printing of the Yellow Pages book. I have dubbed this movement 'Yellow Page Rage'. So what's actually happening? Read full post

Danial and Bruce Ahchow created Service Central to revolutionise the growing frustration that consumers had for tradespeople. This frustration (sometimes bordering on absolute disgust) not only triggered a massive move towards DIY, but also created the momentum for Service Central to step in, provide a better alternative, and improve both the customer's experience and the trades business's efficiency. But 5 years on - are the complaints the same? Has the 'typical tradie' changed? Read full post

You can now comment on all articles on the Service Central website. We invite you to head to articles of interest to you and leave your comments for all to see! Read full post

There has been an amazing response to Service Central's live jobs feed on Twitter. Within a week or so of launch, there's already over 500 followers! Read on to find out why. Read full post

There's a free online service that helps you find your customers faster - what are Google Maps all about? Read full post

Dmitry Fadeyev, one of the most practical usability experts I've read opinions from, wrote this blog post about obsession with tools. He says that the obsession with tools is often linked to procrastination - so if you're always investigating new ways of doing things, are you actually doing anything at all? Interestingly, Service Central is all about technology and we're all a little obsessed with finding new tools and being more efficient. I wonder whether our registered businesses, who use tools in the 'normal' sense of the word, are just as obsessed? And where do you find out about these new tools? Read full post

When they're not hard at work on the nuts and bolts behind Service Central's IT systems, our developers often like to turn their mind to solving other problems. Recently, three of our developers - Paul Ferrett, Gavin Ballard and Thomas Rose - developed a web application designed to help consumers make truly informed decisions about their transport options. Read full post

Great news for all the twitterers out there! Service Central's latest jobs are now available live on Twitter. Read full post

List of the best online forums for Australian small businesses Read full post

Service Central has just announced that there will be a $100 price rise on its jobs board registration as of the 1st of April, 2010. Register now and save $100! Read on for the details. Read full post

Cute video full of statistics that answers that question. Just how big is the internet? Read full post

Facebook, Twitter, Bebo and the rest. Are they just a fad or here to stay forever? Here's a great video on the statistics. Read full post

Insurance work is now flowing onto the Service Central marketplace with the launch of the Service Central insurance network. As an initiative of Service Central's Quality Jobs Program the Insurance Network drives real work with guaranteed payment to Service Central's most loyal and best quality registered service providers. Read on to learn more about how to win insurance work through Service Central's online services marketplace. Read full post

Service Central’s online services marketplace has brought phenomenal value to our registered Service Providers over the years. With 200,000 jobs already and growing at a rapid rate, see just how much value in real dollar terms Service Central has generated in your industry. Read full post

New year, new solutions. If you work in the residential building industry and haven’t experienced Broadcast Builder’s free continuing education resources you are in for a treat. Read full post